Errors and Ommisions
We make every effort to ensure that the information on our website is true and correct, but should an error occur we will remedy it as quickly as possible and reserve the right to refuse purchase on incorrect items. Should this situation ever arise you will be contacted by email immediately.
We charge tax on all products sold in Canada according to your provinces taxation rules.
Shopping Cart shipping is calculated for Express Post from Canada Post. . Contact us about other shipping options at 1-800-839-9339
We will fill you order and ship within 24 hours of you placing your order when possible (Canada Post is closed on Sunday). You will receive a tracking number by email as soon as the merchandise has been shipped.
For orders from outside Canada our products are priced in Canadian Dollars. Orders paid for by credit card will be converted automatically by your credit card provider and will be shown on your monthly statement. For daily currency conversions, go to x-rates.com
Online Purchase Returns
Clean unworn merchandise may be returned up to 30 days from purchase. We will exchange or refund your return within 3 days of receiving it.
If you feel you have received a defective item, we will consider an exchange or refund on a case-by-case basis. Our goal is your satisfaction and we will do our very best to accommodate you.
If you would like to exchange or return merchandise, please send an email to firstname.lastname@example.org including your original order number and request for either an exchange or refund. If you are exchanging merchandise, please indicate which products you would like to receive in return.
In your return package, please include a note to refund your purchase, along with the merchandise for return.
Returns will be processed as quickly as possible following receipt of returned merchandise and authorization form. Once your return is processed, we will ship exchange merchandise via Post or refund your purchase within a week.
In the case of a flaw or error in the original order received, we will reimburse you for the return shipping via Canada Post and ship replacement merchandise at no cost to you.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Adarco Industries Inc. may collect and use Users personal information for the following purposes:
Information you provide helps us respond to your customer service requests and support needs more efficiently.
We may use feedback you provide to improve our products and services.
- To process payments
- To improve customer service
- To improve our Site
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Adarco Industries Inc.
1080B Victoria Street
This document was last updated on November 30, 2012